The airline industry is ditching change fees because it’s desperate for people to fly - The Verge
- The airline industry is ditching change fees because it’s desperate for people to fly The Verge
- United's CEO Sent an Email at 3:30 in the Morning. It's a Lesson in Emotional Intelligence Inc.
- United says it will drop widely scorned ticket-change fees Yahoo News
- United Airlines scraps ticket-change fees for domestic flights in bid to win over customers CNBC
- Delta follows United Airlines in waiving ticket change fees permanently CNBC Television
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